We offer residential customers in our service area a personalized program to identify potential water savings at your residence. This free service educates customers about the benefits of using water as efficiently as possible.
Please note: Due to COVID-19, CCWD staff will not be entering customer homes. We will wear masks while with customers and appreciate customers also wearing masks while outside with our staff.
During the Water Wise House Call, a CCWD Water Conservation Technician will:
Evaluate your irrigation system and provide watering suggestions
Explain how to read your meter so you can monitor your water use
Provide dye tablets and explain how to use them to test toilets for leaks
Provide tips and suggestions to help you avoid high water bills
Water Wise House Calls are offered Monday through Friday and typically last 90 minutes.
Water Wise Phone Consultations
We also offer personalized phone consultations to CCWD customers to assist with questions about water consumption, leaks, and indoor and outdoor water conservation best practices.
Here are a few of the types of subjects discussed during the consultations:
Tips to help you avoid high water bills
Indoor water efficiency
Landscape water efficiency
Lawn to Garden conversions
How to monitor your water use
Fill out and submit the form below or call (925) 688-8320 to request an appointment.
Please be prepared with the following information:
Water account number and service address
Phone number and email address for the person who will be on the phone
Any water use issues: i.e. leaks, sudden increase in water use, etc.
Number of bathrooms and toilets in the property
Outdoor landscaping: the approximate square footage of the irrigated landscape and whether it is watered by hand or by an irrigation system