Water Rates for 2024
Ensuring sustainable water service is our priority. Annually, we review water rates to determine necessary adjustments for the purchase, transport, and delivery of safe, high-quality water to your home or business.
The water rates and charges customers pay are the main way we fund our operations. Other sources of income, like grants and property leases, help us keep the cost of water as low as possible. We continue to look for ways to improve how we work in order to save money, but we do it carefully to make sure the water you receive stays safe and reliable. Here are two main areas we focus on to make sure you have safe, clean water at your home or business:
- Replace aging water infrastructure: Reliable water service requires continued investment in the renewal and replacement of aging canals, pipes, pumps, and other facilities for current and future needs. As our system gets older, it costs more to fix and maintain. It is better to plan ahead and make planned improvements instead of waiting until something breaks to replace it. As our system gets older, we need to do more planned replacements. Investing in water system facilities is our shared responsibility to ensure a reliable supply of water and to protect public health for our community.
- Meet the rising costs of operating the water system: The costs of operating our water treatment plants and completing maintenance work on the vast network of water delivery pipelines continue to rise due to inflationary pressures and regulatory requirements. Investments in employees, technology and cybersecurity are being made to enhance and protect the reliability of your water system.
View Frequently Asked Questions (FAQs) below or call us during business hours at 925-688-8000.
- How will the 2024 rate increase impact me and my bill?
The 2024 rates for an average single-family residential customer using 230 gallons per day amounts to an increase of approximately 21 cents per day from 2023 rates. View 2024 rates.
- Why is a rate increase for treated water service necessary?
The delivery of safe and reliable water requires us to make considerable investments in our water system. Two of the major reasons for the rate increase are the increasing labor costs and the rising costs to maintain the water system. Highly skilled employees with technical expertise are needed to run the complex water system. Rate increases are needed to fund employee salaries and benefits, which represents about 30% of CCWD’s costs.
Rate increases also fund capital projects such as pipeline replacements, treatment plant upgrades and improvements to reservoirs and pump stations. Inflationary pressures continue to drive higher costs of materials, maintenance work, and construction costs. For example, the cost to purchase untreated water averages 7% annual increase. The cost of paving streets after pipeline maintenance work increased 50% last year and is anticipated to continue. CCWD is also investing in technology to enhance and protect the reliability of your water system. These investments help us avoid costly and disruptive interruptions to your water service.
- I am on a fixed income and cannot afford to pay more for water service. What can I do?
CCWD understands that rate increases can create a financial hardship for customers on a fixed income. We recently expanded our Lifeline Water Rate Program for low-income customers who qualify by age or who are receiving permanent disability insurance benefits from the Social Security Administration. The lifeline program reduces the daily fixed service charge by 50% to qualifying customers and includes some income restrictions. Learn more about CCWD's Lifeline Water Rate Program.
- How can I lower my bi-monthly water bill?
Using water efficiently can help reduce your water bill while sustaining our water supply for future generations. CCWD offers water efficiency resources, rebates and coupons to help customers reach their conservation goals. Call 925-688-8000 for more information on CCWD’s conservation programs.