Rate Structure Study

Why study and propose changes to the rate structure?

The District conducted the rate study to ensure the rate structure is compliant with all regulations, is realigned with current customer water usage, and that rates are accurately aligned with the cost of providing service.

Proposed changes meet the District’s policy objectives for a rate structure that is stable, affordable, equitable, efficiency-minded and understandable.

Proposed changes only affect how rates and charges are allocated on the bill – this does not increase total revenues to the District.

How will this affect me?

Treated Water Customers
Receive drinking water from us directly to your tap.

Untreated Water Customers
Receive non-potable water that is used for landscape irrigation and commercial/industrial purposes.

What are the policy objectives?

The Board has considered changes to the current rate structure at six regular meetings and two special meetings. The primary intent of the analysis is not to increase revenues but to ensure the appropriate allocation of costs among all customer classes while incorporating the Board’s priorities.

During the Board’s special meetings, policy direction was received to establish the framework of an alternative rate structure, with specific guiding principles listed below:

  1. Ensuring financial sufficiency and stability
  2. Providing affordable water for essential uses
  3. Allocating costs equitably
  4. Encouraging efficient water use
  5. Enhancing customer understanding of the rate structure


Below is information presented at our Board of Directors meetings related to the rate structure study for your reference.

  1. Jan. 31, 2018
  2. Feb. 28, 2018
  3. Mar. 21, 2018
  4. June 20, 2018
  5. July 11, 2018
  6. Sept. 2018
  7. Oct. 2018
  1. Feb. 1, 2017
  2. Apr. 19, 2017
  3. Aug. 2, 2017
  4. Sept. 6, 2017
  5. Sept. 20, 2017
  6. Oct. 18, 2017
  7. Nov. 3, 2017

Kick-off of Rate Structure Study

Fill out my online form.