I am on a fixed income and cannot afford to pay more for water service. What can I do?

CCWD understands that rate increases can create a financial hardship for customers on a fixed income. We recently expanded our Lifeline Water Rate Program for low-income customers who qualify by age or who are receiving permanent disability insurance benefits from the Social Security Administration. The lifeline program reduces the daily fixed service charge by 50% to qualifying customers and includes some income restrictions. Learn more about CCWD's Lifeline Water Rate Program.

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1. How will the 2024 rate increase impact me and my bill?
2. Why is a rate increase for treated water service necessary?
3. I am on a fixed income and cannot afford to pay more for water service. What can I do?
4. How can I lower my bi-monthly water bill?