What do I need to provide the District to get water service for my detached secondary living unit?

You should first pick up the District’s walk-in service application, which contains forms and information for water service. These service application packets also describe what is required to initiate a water service project. You can pick up a walk-in service application at the District’s office at 2411 Bisso Lane in Concord, California, during normal business hours. You can have it mailed to you by calling the Engineering Senior Clerk at 925-688-8167.

Application for Service (PDF)

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1. Why do I need a separate meter for my detached secondary living unit?
2. I'm not sure that I really need a water service for my detached secondary living unit; how can I find out?
3. What do I need to provide the District to get water service for my detached secondary living unit?
4. What is a walk-in service?
5. Can the District size a meter?
6. How long will it take for the design and installation of my walk-in service?
7. Can I change the location of my new service, and whom should I call?
8. Who should I call to find out the status of my project?
9. Once the design of my project is complete, whom should I contact for installation?
10. What do I need to do to get the water turned on once the facilities are installed?
11. When do I pay the District to design my new water service?
12. What are FRCs, and why do I need to pay them?
13. Do I receive a credit for an existing meter if I replace it with a larger meter?
14. What is a PRV and when does the District recommend their installation?
15. What is a RPBPD and when are they required?
16. Can I upgrade or downgrade my existing meter, and whom should I call?