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The 2024 rates for an average single-family residential customer using 230 gallons per day amounts to an increase of approximately 21 cents per day from 2023 rates. View 2024 rates.
The delivery of safe and reliable water requires us to make considerable investments in our water system. Two of the major reasons for the rate increase are the increasing labor costs and the rising costs to maintain the water system. Highly skilled employees with technical expertise are needed to run the complex water system. Rate increases are needed to fund employee salaries and benefits, which represents about 30% of CCWD’s costs.
Rate increases also fund capital projects such as pipeline replacements, treatment plant upgrades and improvements to reservoirs and pump stations. Inflationary pressures continue to drive higher costs of materials, maintenance work, and construction costs. For example, the cost to purchase untreated water averages 7% annual increase. The cost of paving streets after pipeline maintenance work increased 50% last year and is anticipated to continue. CCWD is also investing in technology to enhance and protect the reliability of your water system. These investments help us avoid costly and disruptive interruptions to your water service.
CCWD understands that rate increases can create a financial hardship for customers on a fixed income. We recently expanded our Lifeline Water Rate Program for low-income customers who qualify by age or who are receiving permanent disability insurance benefits from the Social Security Administration. The lifeline program reduces the daily fixed service charge by 50% to qualifying customers and includes some income restrictions. Learn more about CCWD's Lifeline Water Rate Program.
Using water efficiently can help reduce your water bill while sustaining our water supply for future generations. CCWD offers water efficiency resources, rebates and coupons to help customers reach their conservation goals. Call 925-688-8000 for more information on CCWD’s conservation programs.